Virgin Active South Africa (Pty) Ltd

Position: Receptionist

Location: Sandton, Gauteng

Job Type: Permanent

Posted Date: 26 July 2024

Job Details

Division
Clubs Gauteng North

Business Unit
Bryan Park

Minimum experience
Not Applicable

Company primary industry
Health, Wellness and Fitness

Job functional area
Customer Service

Your Purpose…
The Service Ambassador is responsible for providing exceptional in-club member experiences using the available tools and platforms across areas such as our service/reception area, exercise floor, studios, swimming facilities and extended lounge areas. This role is key in engaging our members across all offerings in club as well as online. This role supports the retention of our members through daily interaction and engagement.

Your Duties and Responsibilities…

Conducting Front of House Duties

• Control access into the facility
• Communicate and provide information to staff, members and prospective members
• Deliver on member needs and experiences from entry to exit
• Adhere to operational standards, and administration policies and procedures

Engaging with Members

• Deliver excellent customer service (experiences) throughout the club to achieve NPS and member sentiment score targets
• Drive digital engagement with members on our various platforms as our digital offering evolves
  1. Expose members to online or digital exercise offerings that are personalized / tailored to meet individual member needs
  2. Retain members
     • Build member relations
     • Resolve complaints for each member or incident
     • Engage members to our fitness initiatives (events) to increase member retention

Delivering the Member Floor Experience

• Promote safe exercise
  1. Manage member adherence to club rules and standards
  2. Manage member adherence to safety protocol
• Maintain the cleanliness of the floor

Participating in Ongoing Training & Self-Development

Our Minimum Requirements…

We cannot live without…

• Grade 12 Senior Certificate or NQF Level 4 equivalent
• Successful completion of Reception Academy
• Good understanding and knowledge of digital platforms
• Sound knowledge of Virgin Active exercise experiences
• Comprehensive understanding of the customer journey and the desired customer experience
• Sound knowledge of club rules, operating standards and safety protocol
• Minimum of 12 months experience within a face to face customer facing role
• Proven ability to resolve member questions and queries
• Embody the business values
• People centric
• Passionate about exercise

We’d like you to have…

• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation
• Administer First Aid (valid First Aid Level 1 certificate)
• Excellent relationship-building skills
• Problem-solving skills
• Good communication skills
• Ability to resolve conflict

We’d love you to have…

• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)

How to apply

Apply Here: Receptionist – Sandton

Receptionist (Hyundai Kempton Park)

Closing Date
2024/04/17
Reference Number
MOT240410-11
Job TitleReceptionist (Hyundai Kempton Park)Branch/DepartmentHyundai Kempton ParkJob Type ClassificationPermanentLocation – Town / CityKempton ParkLocation – Province/AreaGautengLocation – CountrySouth AfricaJob Description
The Receptionist will be employed on a 1 year fixed term contract and will be responsible for ensuring excellent customer services as the face of the Dealership and to maintain good client relations at all times. The candidate will be expected to handle all adhoc duties as and when required to.

Specific Role Responsibilities
-To ensure that incoming telephone calls are answered in a timely manner

-To ensure customers comfort in the reception area

-To manage the switchboard i.e. transferring calls, taking messages etc

-To control any machinery/lighting, etc. so as to maintain reception displays but to limit unwarranted wastage

-To assist in managing the cleaners and ensuring that the front desk and dealership is kept up to date at all times

– To assist in managing junior staff who may work in the reception area from time to time

– To ensure all weekly / monthly reports required by the Dealer Principal / Accountants are completed promptly

– To assist with general administration duties

Qualifications and Experience

– Matric

Skills and Personal Attributes

– Good communication skills

– Attention to detail

– Intermediate to Advance Microsoft Word & Excel

Link to apply

APPLY HERE

Details

Receptionist (SHO240410-2) – OK

Job Details

Closing Date
2024/04/15

Reference Number
SHO240410-2

Purpose of the Job

The purpose of the Receptionist role t OK Franchise is to professionally welcome visitors and effectively manage the switchboard to ensure that calls are correctly and efficiently routed, and messages are delivered to the relevant staff without delay.

As a receptionist, you will be the first point of contact for staff, clients, customers and stakeholders.

Job Advert Details

Answer calls professionally and routing calls as needed.
Greet clients and visitors with a positive and helpful attitude.
Provide basic and accurate information in-person and via phone/email.
Prepare meeting rooms.
Respond to queries via email and escalate to the appropriate parties.
Assist with necessary correspondence, when required to do so.
Manage the ordering and maintenance of stock and stationery.
Ensure that all tasks/duties are done according to outlined procedures and standards.
Suggest and implement new initiatives to support the development of the role as required.

Qualifications

Grade 12 certificate – essential
Experience
+1 years’ experience in an administrative/secretarial/clerical role – essential
Experience in a retail?or FMCG?environment – desired
Knowledge and Skills
Proficient in MS Office including Word, Excel, PowerPoint, Teams and Outlook

Applications

Apply Online Here

(344) Receptionist – CSD

Location: Pretoria, South Africa

JOB DESCRIPTION

Brief description

The main purpose of this position is to provide a professional and courteous reception service to the SARB visitors.

Detailed description

The successful candidate will be responsible for the following key performance areas:

Receive and welcome South African Reserve Bank visitors, maintaining a calm, courteous and professional demeanor at all times.
Organise self to ensure that work allocated is completed within set time and defined standards independently.

Receive, screen and respond to incoming telephone calls using own initiatives and where appropriate deal with queries and/or route calls to appropriate people.

Ensure that internal hosts are contacted timeously on arrival of visitors to the Bank.
Adequately respond to the public’s queries and redirect them to the relevant staff members where necessary.

Perform general administrative duties which include registering visitors, managing the allocation and return of visitors’ and parking cards as well as maintaining the visitors register.
Administer and maintain records pertaining to the issuing of access cards in accordance with relevant legislation.

Provide regular reports to the Team Leader in relation to the reception operations.
Willingly and independently make useful and meaningful changes to the manner in which he/she works within set time and defined standards.

Maintain a safe and clean reception area by following operating procedures and processes.
Answer and divert calls through switchboard.
Take and forward messages received when person requested is not available.

Assist with telephone inquiries by gaining and keeping abreast of matters within different Departments.
Record and report on telephonic trends and discussions.

QUALIFICATIONS
Job requirements

To be considered for this position, candidates must be in possession of:

A minimum of Grade 12,
Certificate in Reception or Call Centre
Registered PSIRA grade D/E officer would be an added advantage and
two to three years’ of reception experience in a Corporate Environment.
Additional requirements include:

Service delivery equipment/ tools/ machinery operating knowledge and skill
Service delivery reporting knowledge and skill; and
Service delivery knowledge and skill

Apply Here: (344) Receptionist – CSD

Various Location

Permanent

Requirements :

● Grade 12
● Receptionist Experience will be Advantageous
● Hard working person

Salary will be: R9000

Successful candidates will be contacted within 2 weeks

Apply : https://www.247careers.co.za/2024/02/20/webuycars-looking-for-receptionist/

About Us

WeBuyCars has built an exceptional reputation as South Africa’s number one car-buying service. Started by brothers Faan and Dirk van der Walt, the renowned WeBuyCars brand has expanded its services throughout South Africa with several branches across the country.

Part of our success is due to our focus to attract and retain employees who have the same values and principles, who don’t necessarily have the abilities and skills, to begin with, but who are willing to learn, work hard, provide excellent customer service, and who see themselves walking a long road ahead with WeBuyCars. We also motivate and help our employees to grow in areas we believe they will excel in by giving them the opportunity to apply and study through our bursary programme. We are happy to reap the rewards from a happy and remarkable workforce.

Our workforce currently entails between 2 000 and 3 000 employees across all our branches, nationwide. With our new branches scheduled to open in the next few years, we are set to continue our exponential growth.

Feel free to browse through our current, available job openings below if you are interested to join the WeBuyCars team.

Applications

Apply Online Here

Roaming Receptionist – Johannesburg Region

Intercare Group South Africa

Johannesburg, Gauteng

Permanent

Closing Date: 23 February 2024

Job Details

Division
Primary Care

Minimum experience
Entry Level

Company primary industry
Medical Healthcare

Job functional area
Customer Service

Job Description

ABOUT

Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better.

Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.

At Intercare, receptionists create an environment and culture that enables us to fulfill our purpose to make people feel better.

We’re currently seeking an enthusiastic person to fulfill this role and rise to the challenge. As receptionist you will provide quality customer service aligned with the overall business strategy and fulfill administrative and payment functions.  If you’re a passionate self-starter, this position is a great opportunity for you.

Intercare medical and dental centres in the Johannesburg region seeks to recruit a permanent roaming Receptionist to assist at all the Johannesburg facilities as and when needed. The focus of this position is to provide professional customer service by facilitating the patient administration process.

DUTIES & RESPONSIBILITIES

• Provide efficient, friendly and professional telephone services in patient care.
• Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
• Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
• Direct all customers to the appropriate location, services and Professional.
• Ensure patient confidentiality at all times according to POPIA.
• Ensure that the reception area is always neat and tidy.
• Refer all emergency cases to the nurse’s station according to protocol.
• Assist patients with basic account queries and escalate as necessary.
• Collect all co-payments and account balances according to Intercare policies and procedures.
• Execute and adhere to daily cash-up and banking processes.

REQUIREMENTS

• Minimum qualification: Grade 12.
• Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
• Computer proficient.
• GoodX system experience will be advantageous.
• Must be able to travel to various Practices as required. 

If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage  Diversity of Thought, and we welcome people to build and add to our culture.
 

CLOSING DATE: 23 February 2024

All applications can be submitted on: https://primarycare.simplify.hr/Vacancy

If you are not contacted within 2 weeks of the closing date please regard your application as unsuccessful.

RECEPTIONIST

DETAILS

Closing Date
2024/01/05

Reference Number
RCL231228-1
CompanyRCL FoodsJob TitleReceptionistFunctionsAdministrationJob Type ClassificationPermanentLocation – Town / CityPretoria WestLocation – ProvinceGautengLocation – CountrySouth AfricaJob Description
RCL FOODS is seeking a Receptionist to join our RCL FOODS Division. The role will be based in Pretoria West and report to the HR Practitioner. RCL FOODS is looking for an individual who has strong work ethic, is able to interact on all levels of the organization and is able to build appropriate professional, friendly and accessible relationships with employees and line managers.

Minimum Requirements
Minimum Qualification and Experience Requirements

Matric

MS Office Certificate would be advantageous

2 years’ relevent experience in a phone operator position

Knowledge

Microsoft Office

Able to operate a variety of internal/external telephone and communication systems

Skills

Excellent interpersonal and communication skills

Attention to detail

Ability to multitask

Duties & Responsibilities
Switchboard/Receptionist/Visitors

Answer all calls in a professional manner.

Answer the phone in the first 5 rings.

Assist in always keeping the reception area neat and tidy.

Ensure visitors to be attended to by staff and not roam the offices unattended.

Always adhere to all company policies and procedures.

Carry out instructions given by management team.

Managing Boardroom calendars

Logistical coordination of Executive meetings (arranging meals and meeting venue)

Coordination visitor and new employee safety induction

Overnight express bags/parcels

Ensure any overnight bag/parcels are signed for and handed over to the applicable department.

Ensure all documents signed for are received.

Inventory control on consumables

Ensure PPE and Stationary stock is monitored and a record is kept for stock leaving the strong room.

Share monthly report on stock levels and alert the Senior Buyer should numbers be below the set level.

Create workflows for consumab

Link to apply
Apply here