The learnership will allow individuals to be cross trained making them able to operate on both the sales floor and the service desk, of a retail outlet. Working with customers and stock will be a key focus area. To be successful in this position, you must be committed to learning and completing logbooks; be prepared for assessments and found to be competent as a crossed trained sales consultant.
What we expect from youWork a minimum of 120 hours Learn and form knowledge Prepare for Assessments Assist customers with finding merchandise Merchandising the store according to the MBP principals Payments and purchases on the POS system Opening new accounts Maintaining or controlling stock losses Building relationships with customers Maintaining customer security and safetyRequirementsGrade 10 Passion for fashion and retail
To train and be suitable to manage all departments of the store and formerly set up competent to assume the applicable operation duties thereby supporting and aiding the store director in their duties or during their absence.
Job description
To completely understand and to take power of own development towards completing the Trainee Manager programme icing tone- readiness for sign off within 12 months.
To train and be set up competent in all departments of the store and later be suitable to help the SM in similar departments and in managing the store as needed.
To attend all needed classroom training sessions as per the TM programme and apply the literacy’s and/ or chops within the store terrain under the guidance of the SM.
To be a part model for staff presenting the image and behaviours of operation to which the company aspires through its values To insure a high position of client care through being visible and by proactively approaching guests at all times.
Enhancing Business Efficiency: The Role of a Manager in Diners Club Administration
In the fast-paced realm of business and commercial banking, the role of a manager in Diners Club administration stands as a pivotal force in driving organizational success.
Situated at the intersection of strategy, service delivery, and stakeholder management, this position demands a blend of expertise in business commerce, relationship management, and technical competencies.
Let’s delve deeper into the intricacies of this role and its significance within the financial services landscape.
Strategic Support for Diners Club Customer Value Proposition (CVP)
The essence of the manager’s role lies in strategically supporting the Diners Club Customer Value Proposition (CVP) across various segments, including corporate, travel, and bank segments.
This involves a multifaceted approach aimed at achieving acquisition, retention, risk management, compliance, and cost management targets.
By aligning operational initiatives with overarching strategic objectives, managers ensure the seamless execution of business plans while upholding the integrity of service delivery.
Professional Service Delivery and Stakeholder Management
Central to the manager’s responsibilities is the delivery of a professional level of service characterized by integrity, responsibility, and value creation for customers and stakeholders alike.
Upholding the reputation of Diners Club demands unwavering commitment to excellence in every interaction, whether it be with clients, partners, or internal teams.
Through effective stakeholder management, managers foster collaborative relationships that drive mutual success and sustainable growth.
Team Leadership and Administration Management
A core aspect of the manager’s role involves overseeing the Corporate and Merchant admin service support teams.
This entails not only providing direction and guidance but also cultivating a culture of excellence, accountability, and continuous improvement within the teams.
Effective people management skills are indispensable in fostering a conducive work environment where individuals thrive and contribute their best towards achieving organizational objectives.
Qualifications and Experience
Candidates aspiring to excel in this role are expected to possess a Diploma in Business Commerce or a related field, coupled with a solid understanding of customer relationship management.
A minimum of five years’ experience in customer service support execution and people management is essential, with advantageous experience in financial services or the card and payments environment.
Proficiency in merchant services and a keen eye for detail further enhance the candidate’s suitability for the position.
Behavioral and Technical Competencies
To thrive in the dynamic landscape of Diners Club administration, candidates must exhibit a range of behavioral and technical competencies.
These include adopting practical approaches to problem-solving, meticulous attention to detail, conveying self-confidence in decision-making, developing expertise in relevant domains, and documenting facts accurately.
Technical competencies such as data management, business administration skills, product knowledge, and process auditing are also critical for success in this role.
Compliance and Fraud Prevention
It is imperative to note that all recruitment processes at Diners Club adhere to applicable local laws and regulations. Furthermore, Diners Club does not solicit money or any form of payment as part of its recruitment process.
In the event of encountering such solicitation, individuals are encouraged to report it immediately to the Fraud line or email provided for swift action.
In conclusion, the role of a manager in Diners Club administration embodies a strategic blend of leadership, service excellence, and operational efficiency.
By championing the Customer Value Proposition, fostering stakeholder relationships, and driving team performance, managers play a vital role in advancing the objectives of Diners Club within the competitive landscape of business and commercial banking.
The Foschini Group (TFG) is inviting unemployed youth to apply for their Learnerships 2024
Closing date: Not specified
Location: South Africa
The Foschini Group (TFG) Learnerships 2024 Purpose of the learnership: The company is calling young South Africans to apply for their YES – Youth Opportunity and gain a working experience. Enter the job market and get a life-changing first working experience in our exciting retail environment.
Tick the boxes below and you might just get a YES from us! Aged between 18 to 28 years old Matric (Preferable) Available and willing to work a fixed term 12-month contract Should not have been employed permanently with a single employer continuously for more than 1 year Should not be studying full time in the year of employment (April 24– March 25) Should not have participated or been registered on the YES programme before Accommodation and transportation for the applicants own account (if applicable)
Opportunity: Airlink Seeks Grade 12 Jobseekers for Flight Attendant Positions Airlink, a leading regional airline in South Africa, is currently seeking individuals with Grade 12 qualifications to join their team as Flight Attendants.
This presents a thrilling opportunity for those with a passion for aviation and outstanding customer service skills.
Flight Attendants play a vital role in ensuring the safety and comfort of passengers throughout their journey. Responsibilities include providing exceptional customer service, leading safety drills, and assisting passengers with inquiries and requests.
Key Responsibilities:
Ensuring passenger, crew, and aircraft safety by adhering to company policies and procedures. Delivering excellent customer service to all Airlink passengers. Available positions in Johannesburg and Cape Town. Qualifications Required:
Grade 12 qualification. Strong communication and interpersonal skills. Ability to work effectively in a team and handle stressful situations.
Proficiency in English and at least one other South African language. This opportunity is ideal for individuals who are enthusiastic about flying and dedicated to providing exceptional service.
If you meet the qualifications and are ready to embark on an exciting career in aviation, apply now for the Flight Attendant position with Airlink.
Coca-Cola Beverages South Africa (CCBSA) has exciting opportunities in our Manufacturing & Technical department. We are looking for young talented individuals for Packaging Learnership opportunities at our various regions in CCBSA. The successful candidate will report directly to the Training Controller.
KEY PURPOSE
This qualification will contribute to the full development of the learner within the food and beverage packaging environment by providing recognition, further mobility, and portability within the field of beverage manufacturing and fast-moving consumer goods environment.
Learners will complete the National Certificate in Food and Beverage Packaging, NQF Level 3 Learnership.
Key Duties & Responsibilities
LEARNERSHIP:
The learner will be exposed to: Bottling processes and procedures Safety and housekeeping standards Quality tests and specifications Food handling practices
KEY ATTRIBUTES AND COMPETENCIES
Self-motivated Attention to detail Ability to interact well in teams Ability to work effectively in teams
Skills, Experience & Education
QUALIFICATIONS
Grade 12 with Mathematics (NOT Mathematics Literacy) and physical sciences passed with 40% Two South African Languages passed with 40% Must not have previously completed the same qualification/learnership at another company or organization
OTHER REQUIREMENTS
Must be a South African Citizen Must be Employment Equity candidate Must have been unemployed at the time of appointment Must be between 18-35 years of age Candidates must be willing to commit for 12 months learnership program General A learner embarking on this Qualification needs to obtain a minimum value of 120 credits to qualify for the Qualification; this learnership runs over a period of 12 months. Interested applicants who meet the above specifications should submit:
Detailed CV Certified copy of matric certificate Certified copy of qualification The advert has minimum requirements listed. Management reserves the right to use additional or relevant information as criteria for short-listing. Interested applicants, who meet the above employee specifications, should please apply.
We require highly motivated and dependable chat moderators
Cloudworkers Ltd was founded in 2015 and is one of the largest, most successful and thriving chat moderation companies operating worldwide.
We provide our chat moderators based around the world with the opportunity to earn a reliable income and grow with us. All that is required is a computer and a stable internet connection.
Whether you wish to work from home or from the other side of the globe – you choose when & where you want to work!
All that is required is a computer, a stable internet connection & competent language skills.
We guarantee you a regular income, long-term employment & opportunities for professional growth and advancement. Become a chat moderator
The First National Bank (FNB) invites interested and suitably qualified candidates to apply for the position of Branch Advisor to be based in Giyani, Limpopo.
Position: Branch Advisor Job Type: Full Time Location: Giyani, Limpopo Closing Date: 01 April 2024
Job Description
To provide customers speedy, accurate and efficient processing of their financial transactions and ensure a memorable customer experience and contribute to the brand.
Demonstrate cost consciousness and awareness of personal contribution to costs and productivity I
Identify and escalates potential risks that may lead to increased costs.
Prevent wastage and identify process improvements to contain and reduce costs.
Adhere to Organisational values and service standards and interact with and communicate with customers accordingly.
Ensure first time resolution of customer queries or complaints and take ownership of any requirements and follow up on queries handed over to other parties or areas to ensure delivery on agreed time lines and Service Level Agreements.
Meet set turnaround times while ensuring own availability, reliability and accuracy.
Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability.
Ensure own product knowledge and guidance provided is technically accurate and collects feedback to help improve customer service.
Establish relationships with relevant individuals and departments to deliver on work expectations Adhere to relevant service level agreements to build trust in the relationship.
Execute own work in accordance with the organisational values and code of ethics.
Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
Identify and escalate risk as normal part of work Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
Work with enhanced processes and procedures to maintain operational efficiencies. Deliver work in an accurate manner to ensure consistent results.
Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
Adhere to quality standards, turnaround times and Company policies and procedures. Complete relevant administration, reporting and updating of information accurately and on time.
Seek out regular performance feedback and put actions in place to improve and enhance performance Identify activities to address own development gaps.
Create own personal development plan and review plan with team leader or manager. Understand which competencies and skills are required to be mastered to ensure personal development and performance. Keep abreast of learning opportunities, changing products and trends.
Application Closing Date: 01 April 2024
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities.
In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis.
The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
This is a Learnership Programme where incumbents will complete the following training:
Work in a team
Safety Hand tools
Assembly & manufacturing Drawing &
Marking off Welding
Operate & monitor production machines
Prepare surfaces
Fire fighting
Operations & dispatch products
QUALIFICATIONS AND EXPERIENCE:
National Technical Certificate [N3 – N6]
Matric/Technical Matric with Maths & Physical Science or Engineering Science, Electrical Trade Theory or Mechanical Trade Theory, or Motor trade Theory, Mechanical Drawing, Graphical Design,
COMPETENCIES:
Good Communication skills
Planning and Organizing Adaptability Analytical
Accurate information gathering and analysis
Perseverance
NQF Level 2 certification achieved on completion of learnership programme.